DEFINITIONS AND INTERPRETATION
“our/us/we” means Pistachio View Limited, a company registered in England and Wales under the number 11329817 whose registered office address and main trading address is located at 29 St Crispin Crescent, Northampton NN5 6GD;
“our site” means the website located at www.pistachioview.com or any subsequent URL which may replace it;
“Users” means the users of our site collectively; and
“you/your” means a user of our site.
A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it.
Words in the singular shall include the plural and vice versa.
We have used our best endeavours to ensure that our site complies with all applicable laws of the United Kingdom. However, we make no representation that our site complies with the laws of any other jurisdiction or that any services, materials or content on our site are appropriate or available for use in any location outside the United Kingdom. If you visit our site from any location outside the United Kingdom you do so at your own risk and you are responsible for ensuring that you are acting in compliance with all applicable laws. If your access to or use of our site and/or your use of any services, materials or content on our site contravenes any applicable law in the jurisdiction from which you are accessing our site, you are not authorised to access or use our site.
ACCESS TO OUR SITE
We consider that we have appropriate policies, rules and technical measures in place to protect any information transmitted to or from us by electronic means from improper use or disclosure, unauthorised access, unauthorised modification, unlawful destruction or accidental loss. However, we ask that you please read all the sections below to understand the risks involved in communicating and transmitting sensitive information by email.
Please note that email is not a 100% secure communications medium. In the interests of preserving confidentiality in your personal details, we strongly advise that you take this into consideration before you send us any information by email. By proceeding, you agree that you will send us information by email at your own risk.
Messages sent by email may not be secure and may be intercepted by third parties. If you disregard this warning and choose to send us confidential information, you agree that you do so at your own risk and that you will not hold us responsible for any loss that you suffer as a result.
The email address you provide to us is where we will send our response. If you have chosen to discuss your personal account details via email, we will try to respond to you in the same manner.
USE OF OUR SITE
agree not to use our site (or any part thereof) for any illegal purpose and agree to use it in accordance with all relevant laws;
agree not to upload or transmit through our site without limitation, any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
agree not to attempt to breach any security or privacy mechanisms associated with our site or attempt to collect information about any other person through our site;
will not upload or transmit through our site any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
will not use our site in a way that may cause our site to be interrupted, damaged, rendered less efficient or rendered such that the effectiveness or functionality of our site is in any way impaired;
will not use our site in any manner which violates or infringes the rights of any person, firm or company or the rights thereof (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
will not attempt any unauthorised access to any part or component of our site; and,
agree that in the event that you have any right, claim or action against any other User arising out of that User’s use of our site, then you will pursue such right, claim or action independently of, and without recourse to us;
will not impersonate any other person or entity or use a false name or a name that you are not authorised to use; and
agree that the security of any password issued to you rests with you and that if you know or suspect that someone else knows your password, you will contact us immediately.
We reserve the right to:
modify or withdraw, temporarily or permanently, our site (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of our site; and/or
We will use our reasonable endeavours to maintain our site. You will not be eligible for any compensation because you cannot use any part of our site or because of a failure, suspension or withdrawal of all or part of our site.
We reserve the right to withdraw any services from our site at any time and/or remove, screen or edit any materials or content on our site.
Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and shall not be responsible or liable, directly or indirectly, for the content of such websites, including (without limitation) any advertising, goods or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
PAYMENTS AND CANCELLATION
You purchase a paid subscription for access to Pistachio View through either –
Pre-payment, invoiced in advance for a specific period (Pre-Paid Period)
Paying a subscription fee in advance on a monthly or annual basis (Paid Subscription)
VAT charges are charged at the applicable rate at the time of your payment.
Pistachio View may make changes to the charges for Pre-Paid Period and Paid Subscriptions, and you will be contacted in advance of any change. Price changes will take effect at the start of the next subscription, following the date of the price change. If you do not agree to the price change, please contact us before the next payment is made.
Renewal and Cancellation
Except for invoiced subscriptions for a specific period (Pre-Paid Period), your payment to Pistachio View will automatically renew at the end of the applicable subscription period, unless you cancel your Paid Subscription before the end of the then current subscription period. The cancellation will take effect the day after the end of the current subscription period, and you will no longer have access to Pistachio View.
Cancellations must be actioned online through your user account, or email email@example.com. We do not provide refunds for any partial subscription periods.
Pistachio View is not liable for any customer bank charges due to failure to cancel subscriptions either online or by emailing firstname.lastname@example.org.
In case a user leaves the business, the user can be made inactive. A user account can be made inactive on your request. If the user account is within a Pre-Paid Period or Paid Subscription, this can be transferred to an alternative use. Please contact email@example.com.
Intellectual Property and Right to Use
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of our site shall remain at all times vested in us, our suppliers or our licensors. You are permitted to use this material only as expressly authorised by us, our suppliers or our licensors.
You acknowledge and agree that the material and content contained within our site is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content on our site is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, modify, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Limitation of Liability
While we will use reasonable endeavours to verify the accuracy of any information we place on our site, we make no warranties, whether express or implied in relation to its accuracy.
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
Our site is provided on an “as is” and “as available” basis without any representation or endorsement made. We make no warranties of any kind, whether express or implied, in relation to our site. To the maximum extent permitted by law, we hereby expressly exclude any and all liability arising directly or indirectly from, or in relation to, our site.
We make no warranty that our site will meet your requirements or that your use of our site will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for (i) any loss of content or material uploaded or transmitted through our site; or (ii) any damage to your computer system or loss of data that results from downloading or using any material or data from our site.
Storage, Deletion and Retention of Videos
Videos are stored until you delete them. To exercise your right to have data removed from our system, please send a request to our support team at firstname.lastname@example.org. This data will be deleted within 30 days of the request.
No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.
There may be occasions when you are unhappy with the service that we provided to you. In these cases, we will endeavour to be fair and efficient in handling any complaint you should have and to process your complaint confidentially. If you have a complaint, please send us a letter to this address: Pistachio View Limited, 29 St Crispin Crescent, Northampton NN5 6GD or an e-mail to this address: email@example.com. We will endeavour to provide you with a likely timescale for resolving the dispute. We will keep you informed about the progress of your complaint. We undertake to check our system regularly for handling complaints and we welcome any suggestion you may have in relation to how this system may be improved.
Updated – November 2021
Any additional questions, please feel free to contact us.